EMILIO SANCHEZ guarantees 100% satisfaction to all our clients. For this we have a flexible return policy. With which, if after receiving the ham or shoulder you are not satisfied, we proceed to activate the following return protocol:
The return of the product, with the original box and mesh, will be the responsibility of the customer. Once in our facilities and after the appropriate assessment, as long as the product retains the traceability bridle of the Iberian pig without breaking and its consumption is not greater than 10%, we will proceed to the replacement and/or refund of the money.
This guarantee is valid for 10 days from receipt.